What does a desktop support technician do?

A desktop support technician manages the laptops and computers/desktop of an organization. As a desktop support engineer, you can work as a member of a company's IT team or as a technical support company with multiple customers. Everyday tasks include solving technological problems, maintaining equipment and software, and training new users in the enterprise. Many desktop support engineers also help manage security issues with computer systems and resolve network server issues. The desktop support position requires a flexible program, the willingness to work long hours, and the ability to take on different roles when needed.
Job role
The job of a desktop support technician is to solve the technical problems of a computer user. His job is to make the user feel comfortable. With the increasing use of the computer, the positions that require this competence will also increase. This work requires the installation and installation of desktops to keep all systems up-to-date with patches and security fixes and to help end-users do their jobs more efficiently.
The other activities of a desktop engineer include training the end-user when new software or IT regulations arrive at a company or implementing new strategies to familiarize the user with the technology.
The normal routine for the company's software department is to design an application that makes daily business operations more accessible and faster. The other thing a business can do is buy an official corporate version of the software and let the user work on it. In both cases, a team of support engineers acts as a bridge between the users and the new software. They will interact with users and offer their experiences. Companies invest a lot of money in this project and want their vision to be realized. The job of a desktop support technician is first to train the other users of the company.
Another thing that different multinationals do is to meet new people and inform them about the various operations of the company. This type of meeting can be called "meeting a new employee", "training a new employee" or "discussing a new employee". This type of meeting is generally composed of representatives of each department, which offers a brief overview of their processes. As a member of the desktop support design team or IT network department, you may should explain new employees a brief overview of the department. This requires good communication skills and a lot of patience.
Based on desktop support l2 job description this work can sometimes be complex or relaxed. Imagine that suddenly the entire computer network has failed. It is necessary to make an immediate and informed decision to repair the network. On the other hand, if all goes well, you probably would be on Facebook.
Similarly, the manager or manager of the company may have a problem with his laptop. They could talk and try to solve the person's issues in the highest position of the company. Excellent communication skills and in-depth knowledge are, therefore essential in order to always be successful and assume higher positions.
To achieve this goal, it is always necessary to update with new technologies and try to improve their software knowledge.
Pay of the desktop service technician
An entry-level desktop support engineer with less than a year of experience can count on 14 salaries for a total of $ 49,077 (including tips, bonuses, and overtime bonuses). A desktop support engineer with work experience of 1 to 4 years earns a median total compensation of $ 50,158 based on 211 salaries. A mid-career desktop support engineer with 5-9 years of experience earned an average salary of $ 58,912, based on 188 salaries. A desktop support engineer with an experience of 10-19 years of experience makes an average total compensation of $ 59,664, based on 209 salaries. At the end of their career (aged 20 and up), employees earn an average salary of $ 60,280.

Also Read: wifi stands for

What does a field engineer do

Service technicians for heavy vehicles and mobile equipment, also called mechanics inspect, service and repair vehicles and machinery used in construction, agriculture, rail and other industries.
Description of the field technician position
Field technicians install equipment, repair errors, maintain and repair. These include electronic products, telecommunications equipment or devices. Retailers, cable companies and service companies employ field technicians who generally work full time during the first shift of the week. Field technicians travel to clients' homes and businesses to repair and install equipment and usually work independently and with little supervision. Finally, the field technicians inform the service manager.
Duties
The day-to-day tasks of field technicians vary depending on the team they work with and the number of service requests they receive during the day. However, these essential tasks are the same in most companies:
Install the equipment
Field technicians install devices and show customers how to operate them.
Troubleshooting and repairing devices
Field technicians solve equipment problems to determine the cause of the issues reported. Once the problem is detected, the device will be corrected to restore its full functionality. They also perform routine preventative maintenance.
Maintain newspapers
Field technicians write logs of each service call they make and add notes to customer records.
Advise Clients
Field technicians tell customers how to use the equipment and advise them on best practices for their equipment to work correctly.
Perform Demonstrations
Field technicians demonstrate equipment capabilities to customers and explain how to perform a variety of tasks, including simple maintenance.
Maintain stock
Field technicians manage inventory of their service vehicles and order new items when inventory levels are exhausted.
Maintenance of service vehicle
Retail service technicians keep their service vehicles clean and organized and refuel as required.
Service technicians repair and maintain a heavy and mobile plant, hydraulic systems, transmission and electrical systems for agricultural, industrial, construction and railway equipment. As the Field Technician Jobs are essential. They ensure the performance and safety of fuel lines, brakes and other systems.
Maintenance technicians use computers and diagnostic equipment to identify problems and to make necessary adjustments or repairs. For example, use an oscilloscope to look for signs produced by electronic components. Service technicians also use many power tools and various machine tools, including air wrenches, lathes and welding equipment. A pneumatic tool is a pneumatic tool, as an impact key, powered by compressed air.
Service technicians also use many different hand tools such as screwdrivers, pliers and wrenches to work in small and hard to reach places. Usually, they buy these tools during their careers and often invest thousands of dollars in their inventory.
After service technicians identify faulty equipment, they repair, replace and calibrate components such as hydraulic pumps and spark plugs. This may include the preparation and reconstruction of essential pieces of equipment or making adjustments employing an onboard computer program.
Farm machinery mechanics and service technicians repair and repair a farm service such as tractors and pickers. They also work with lawn and garden tractors with less consumer protection. Most businesses work for dealer repairs, where farmers provide their equipment for more and more maintenance.
Mechanics of heavy mobile equipment for the repair and maintenance of construction and open machinery, such as bulldozers, cranes, graders and excavators. Most work for governments, loan and leasing companies, as well as large construction and mining companies.
Repairs to rail vehicles specialize in maintaining rail locomotives, subways and other cars. They usually work for railway companies, public and private transport companies, and rail vehicle manufacturers.
Information on technicians and mechanics working mainly with motor vehicles can be found in the profile of car service technicians and mechanics.
For information on technicians and mechanics who work mainly on motorboats, motorcycles and small off-road vehicles, see the profile of mechanics with small engines.

Read Also: Wlan meaning

What is the choice of an AWS Certified Solutions Architect

Businesses are increasingly shifting their vision of cloud computing from a "good" to a valuable and fundamental asset in the industry. While there are many different cloud platforms from companies such as Microsoft, Google and Rackspace, Amazon Web Services (AWS) is by far the leading cloud platform on the market. AWS has data centres around the world and hosts platforms, software, digital infrastructures, and more. Launched 13 years ago (in 2016), AWS is today used by hundreds of Fortune 500 companies including 3M, GE, Phillips, Hitachi and many others.
What are the benefits of AWS certification?
Given the high utilisation of cloud solutions globally, particularly AWS, it is important that IT professionals develop their skills to design, deploy, and manage these cloud applications. Not only can you develop and put your skills into practice, but you can take them to the next level with AWS certification. In 2013, AWS launched its Global Certification Program, which allows employees to certify their technical skills and knowledge in creating cloud-based applications using AWS technology. As of 2019, 11 certifications will be available through AWS.
AWS certification shows that you are familiar with the platform and its terminology and have experience using it. This is extremely valuable for businesses. As an AWS certified individual, you can demonstrate the skills you need, which can lead to more responsibilities in the workplace, or even improve the salary package. AWS certification is highly marketable for job search and can help individuals distinguish themselves from other candidates.
What are the career prospects of an AWS Certified Solutions Architect?
If you're interested in technology and especially AWS, consider an exciting and rewarding career as an AWS Certified Solutions Architect or as a Support Engineer.
In this role, you assess an organisation's needs and make recommendations for implementing applications in AWS. You need a high level of technical skills and experience in designing AWS-based applications to avail an AWS Architect Job. You must also be able to follow the rapid evolution of technology.
You will be asked to find a balance between the functionality and the requirements and needs of the company. It is not just a technical role. Solution Architect partners with business teams and product development to solve customer business problems and encourage them to adopt AWS services tailored to their trade.
A typical day for an AWS Architect can be:
·         Meeting with customers and sales teams to understand the challenges and needs of the customer
·         Formulate solutions based on AWS architectural best practices and select the most appropriate services based on customer requirements and desired features
·         Design and implementation of applications
·         Manage tasks and projects
·         Consultation during development and implementation
·         Learn and search for new features that AWS launches to enhance existing knowledge
·         Coaching and supervision of new employees
·         Develop and present training
·         Become AWS certified using the Open Colleges IT Certification Library
While practical experience is crucial, you need to understand basic concepts, terminology, latest changes, trends, and more. It is therefore important to complete your lifelong learning experience.
Whether AWS is a new concept for you or you are already working with AWS, the Open Colleges IT Certification Learning Library is a great resource for you. It contains more than 4,000 digital resources that can teach you everything you need to know about AWS, cloud computing and more. As cloud computing and AWS continues to grow and evolve, the resources of the learning library for computer certification are regularly updated.
Learning resources are a combination of video courses and e-books. They range from a simple Amazon Web Services for Dummies eBook to a more advanced "Serverless Container and Application Management" video course.
You can access resources via your desktop, tablet and mobile device at any time. You can learn to adapt to your work and personal obligations and to follow it at your own pace.

Also Read: wifi stands for

What does a Field Service Technician do?

Field service technicians are mobile service and repair providers. Field Technician Job Role is, they often work with products that can not be easily transported because of their size or interconnection with other systems. After-sales service technicians often repair equipment at homes, such as appliances, televisions, security systems, air conditioners and computers. Sometimes they also work on heavy equipment such as farm equipment, diesel engines, factory machinery and computer networks.
Responsibilities of the after-sales service technician
·         Provide customer service and attention during field visits or offices
·         Manage all site installation, repair, maintenance and testing tasks
·         Diagnosis of errors or technical problems and determination of appropriate solutions.
Essential skills of a field technician
If you are considering a computer job, especially as a computer technician, you should consider developing these skills:
Interaction with computers Computer use or computer systems means a computer technician to speak the machine to speak. Make sure you understand how computers interact with people and learn how to adapt your thinking to the machine.
Data collection and information. Being an outside technician is not a single expectation. Most of your job is a problem to diagnose and fix. This task is common enough to solve mystery. Much of this work involves gathering as much information as possible to diagnose the problem.
Solving problems and making decisions. Problem-solving is essential to become a field technician in computer hardware. A vital part of the job is to connect the dots to the problem and then decide how to solve the problem.
Communication. Communication is a key skill in almost all jobs. Every day we communicate with others, face to face, by phone or email or instant message. A computer hardware technician must be able to communicate effectively with clients and collaborators to share information and solve problems that arise in their daily lives.
Consult and advise others. A computer technician often advises others on a variety of tasks. A good field technician can predict the results and effects of various IT strategies and advise management on the best action accordingly.
Inspect equipment, structures or materials. A computer hardware technician must make sure that the equipment is working properly in its surroundings. In order to determine what is not working properly, a technician must have a solid understanding of all the equipment and its components and how they work together to function properly. This will help the technician to reduce the range of computer hardware options during troubleshooting.
Document and save information. There are fundamental values ​​that hardware technicians must follow in order to diagnose a network or computer system in a working condition. This information is essential to ensure the proper functioning of the system. It is important for technicians to monitor the efficiency of computer hardware and make the necessary adjustments if the system is running slowly.
Development of objectives and strategies. In order to create a transparent work network, a good IT technician must maintain a proactive strategy involving maintenance, frequent virus scans, and creating warranties. These activities will help prevent any significant problems.
Train and teach others. There are two primary levels of preparation for a hardware technician. The first is the creation of a right practice environment through continuous training, which allows staff members informed of new developments in the field of information technology. The other is to train users on how to correct or prevent any problem or problem.
Maintenance of electronic equipment. The main task of a computer technician is to maintain and repair electronic equipment. Computer systems, including desktops, laptops and mobile devices, are complex components. The computer technician must know how to solve problems, improve them in the event of a breakdown and maintain them to avoid breakdowns.

Also Read: what does wlan stand for

Information Technology(IT) Specialist: Steps to become, Certification, and Salary

An IT specialist brings its technical expertise to the implementation, monitoring or maintenance of IT systems. Specialists generally focus on a particular computer network, database, or system administration function. Areas of knowledge include network analysis, system administration, database administration, security and information assurance, IT audit, web administration, and more.
An information technology specialist has a variety of roles to fulfil. Today, almost all business and personal transactions involve a computer: register a sale, calculate payroll, track inventory, pay bills, and more. In times of high technology, any business with a network must have an on-site or on-demand IT specialist to handle the problems that are likely to occur.
Steps to become an IT specialist
Here are steps: You can take to become an IT specialist
Step 1: Get a bachelor's degree
The BLS believes that a bachelor's degree in a computer-related field is the most common requirement to become an IT specialist. The main relevant topics are computer science, information systems and software engineering. Bachelor students generally start with a solid foundation in math, science and engineering. In courses on data structures, numerical analysis, data management and programming languages, they acquire extensive knowledge in computer science.
Use the resources of the computer lab. Institutes that offer computer programs can also provide sophisticated computer labs for students. They should use these resources and the opportunity to gain practical experience with applications and software that are taught in class and used in the daily operations of an IT specialist.
Also, consider completing an internship. Since experience is an essential part of finding a job in this profession, IT beginners may have a hard time finding a job. Through an internship at a local IT company or in a company's IT department, you can gain practical experience and make professional contacts in this area.
Step 2: Gain work experience
According to a September 1995 monster.com survey, IT professionals typically require at least three years of experience in this area. The BLS points out that advanced positions in IT management and security analysis can expect at least five years of experience. Smaller companies generally require less skill. Therefore, this may be the best starting point for aspiring IT professionals.
Also, consider getting certified. Although certification not required for this profession, the skills and experience of employers can demonstrate. Besides, employers often need IT specialists have experience with certain products. Vendors such as Cisco, Oracle and Microsoft offer certifications for their software products. Third-party organisations such as CompTIA also manage multi-vendor certification. The requirements and requirements for certification vary by organisation, although accreditation usually granted upon successful completion of an exam.
Step 3: Consider a Master's degree
A bachelor's degree may be the most basic training required to become a Freelance IT Specialist. However, some employers prefer to hire applicants with a master's degree in computer science or related fields. Also, Master's courses offer more opportunities for those seeking professional development or higher positions in this field. Master students build on the knowledge they have acquired in primary education and are more involved in the theory and practice of computer science. You can take courses in computer graphics, algorithms, artificial intelligence, computer modelling and computer vision. Independent study and research in computer science engineering, as well as a thesis, may also be required.
Certification Requirements
Training requirements vary by IT field. While some IT professionals make their way through professional certifications, most experts begin their careers with a degree in Information Technology at an associate or undergraduate level. IT certifications are useful for developing experience and keeping abreast of the latest developments in a particular area of ​​information technology.
IT Specialist Salary
The average annual salaries for IT specialists in 2009 were between $ 70,000 and $ 80,000. The job prospects for IT specialists are excellent. For example, network analysts can expect employment growth of 53%. It makes it the fastest-growing job in the United States.
Information Technology Jobs
What is IT Job? IT covers such a broad topic that there are many careers associated with IT, from the degree in Information Technology, which focuses on the branch of engineering focused on the use of computers to collect, store, share and protect computers Information relates. Other careers in IT include:
·         IT Architect
·         Trainer for Information Technology (IT)
·         Specialist in information technology
·         IT Manager
·         IT Supervisor
·         Director of Information Technology (IT)

Read Also: lan vs wlan

Microsoft Small Business Specialist?

Small business specialists from Microsoft are competent specialists in the field of growing technology, particularly for Microsoft products and services. Small business specialists are skilled in the areas of marketing, sales, planning and delivery solutions for small businesses and also provide support to SMEs (small and medium enterprises). They understand the needs of customers or end-users based on solutions designed for business continuity.
In general, these specialists are Microsoft partners who manage the business challenge with the best use of IT tools and techniques to focus on helping small and medium-sized organizations. At present, most companies depend on shared services that take economic costs into account.
To become a Microsoft small business specialist, you must have a proven track record in launching new companies or products with experience in planning, marketing, designing, and delivering solutions for small and medium businesses.
Why use a Microsoft Small Business Specialist?
Small business specialists are Microsoft partners that focus on helping small and medium businesses manage their business challenges with the best use of IT. To become a small business specialist, Microsoft partners must have demonstrated their experience in marketing, sales, planning, and solutions for small businesses. They must reach a level of understanding and qualification that indicates that they can meet the needs of their clients and potential clients. Most small business partners are small businesses, and it is their experience and knowledge that can provide the tools needed to manage their business efficiently.
Besides, many customers consider Microsoft's small business specialist partners as their IT department and discover that working with one of them means they will invest their IT budget intelligently.

Microsoft Small Business Specialist job description:
In general, the small business specialist is the term coined for companies and not for an individual. A group of certified experts involved in the provision of Microsoft product services and business plan support may be one of the essential responsibilities of the small business specialist.

In essence, the responsibility of the Microsoft Small Business Specialist role lies in the recognition that small business customers can provide high-quality results created with Microsoft tools.
These solutions are designed according to customer needs and supported to ensure customer satisfaction.
For example, cloud technology is increasing at high speed around the world. As a business specialist, the candidate should be able to help small businesses access the cloud computing platform by sharing Microsoft's cloud technology. This would help you and the organization to become a privileged business partner for SMEs. The Microsoft Small Business specialist can help your company show customized and affordable solutions that closely meet your progress requirements.
"Microsoft is committed to supporting small businesses around the world to be more productive and better help their consumers through the use of technology.
Salary  Highlights:
According to Payscale, the average salary of a Microsoft small business specialist in the United States is around $ 45.259 per year, depending on the experience, and even if you are a Microsoft Gold partner, then you and your company can be billionaires. Also, a rewarding role.

Also Read: wlan